If we provide a guaranteed delivery date on the checkout page, your shipping fees may be refunded if we miss our promised delivery date.
The following requirements must be met to qualify for a delivery guarantee refund:
Shipping method selected is shipping option advertised on a product detail page. Order is shipping to eligible address.
Order is placed before "order within" countdown listed on the checkout page. The "order within" countdown timer provides the window of time in which you must place your order to receive your delivery by the date shown.
That delivery date may become unavailable within that window of time due to changes in inventory or delivery capacity before you place your order. Your confirmed delivery date is included in your order confirmation E-mail. Contact us with any concerns.
If you order contains items that aren't eligible for guaranteed delivery, shipping preference "Ship my items as they become available" is selected. Your credit or debit card must be successfully charged before the deadline displayed on the checkout page.
The guarantee does not apply if we miss our promised delivery date because of an unforeseen circumstance outside of our control, such as a strike, natural disaster, or severe winter storm. Also, delivery scans might be inaccurate. An attempted delivery on or before the guaranteed delivery date meets our delivery guarantee.
If the estimated delivery date for your parcel has passed and your tracking information hasn't changed, allow an additional day or two for the parcel to be delivered. Usually parcels arrive on or shortly after the estimated delivery date
We work with the following courier partners to deliver items. If you have an issue with your delivery, you can contact the courier partners directly. Want to track a package? Find tracking information and order details from Your Orders
Currier Name | Email Address | Phone Number | Website |
---|---|---|---|
Blue Dart | csbom@bluedart.com | 1860 233 1234 | www.bluedart.com |
Fedx | cis@mail.fedex.com | Call 1860 123 4284 / 1800 209 6161 / 1800 22 6161 | www.fedex.com |
Gati | customerservice@gati.com | 1860-123-4284 | www.gati.com |
Indian Postal | www.indiapost.gov.in | 1800 266 6868 | www.indiapost.gov.in |
Aramex | - | 011-3300 3300 | www.aramex.com |
Ecom Express | - | +91-8376 888888 | www.ecomexpress.in |
Delhivery | customer.support@delhivery.com | +91 124 6719500 | www.delhivery.com |